FAQ'S

Cevaheer is an online diamond trading platform for diamond industry players and jewelry retailers who can buy and sell diamonds faster and easier than ever before!

To become a Cevaheer trading member:

a. Click on "Join Cevaheer” from the home page or from the top of any other page on the Cevaheer website

b. Follow three very easy steps to complete the subscription process.

Cevaheer provides you with a fast, easy and friendly way to sell and buy your diamonds online.

Cevaheer is a high-end trading platform that brings you much closer to both your potential buyers and your desired stock.

At Cevaheer, we consider all of our registered members a part of the Cevaheer team, and together we are able to provide the best online trading platform in the industry.Whether you're a large, medium or small company, we provide you with a platform that helps you jumpstart business opportunities and overcome your daily challenges.

To publish your stones for sale, select "My Stock" from the navigation bar at the top of the screen and then click on "Upload Stock".

a. You will be directed to a simple upload process where you can upload a file which contains the full list of the available stones you want to sell, (the file format can be xls, xlxs or csv) by browsing for the file on your computer or provide a URL where the file is located.

b. To prioritize your stone, it is highly recommended to use Cevaheer Cross platform Promotion Mechanism. This is done easily by selecting the stones you wish to promote on the "My Stock" page and clicking on "Promote Selected" at the bottom of the list.

Buying diamonds using the Cevaheer platform is quicker, easier and smoother than ever....... After you post your "Buy Request" in Cevaheer’s Market Place will start working for you and expose you only to stones that match your buy request parameters - bringing you closer to your desired stone. This is how it works:

a. You post a buy request in the system

b. Our smart system will start working right away, looking for the best match from the large variety of stones available on Cevaheer.

c. You can post up to 8 different buy requests defining your own specific parameters: shape, color, country, price, the seller and more. At the same time, other Cevaheer members can view your demands and offer you stones that suit your search parameters.

d. So all you need to do is relax and let Cevaheer do the "hard" work for you.

Cevaheer is committed to providing a high-end secure trading platform for the jewelry industry. All of our members must be registered as a diamond business or any other B2B related service provider to this industry. We are bound by our licensing agreement to verify this.

You will need to provide the following proof of ID documents:

a. Proof of a registered business and address

b. Proof of diamond member association

c. Please provide these documents at your earliest possible convenience to avoid any delays in processing your registration.

If we do not have the required documents on file, your pending registration will be cancelled. You will be notified when this happens.

The security of your documentation is of paramount importance to us. All files are protected with the highest level of encryption at every step of the review process and we would like to assure you that all received documentation is treated with the utmost respect and confidentiality.

a. As always, if you have any questions about this policy, or anything else, don’t hesitate to contact us using the help links on this page.